Surprise Prasada

Kohl's Surprise Prasada Department & Clothing Store | Shop Kohl's

13320 N Prasada Parkway
Surprise, AZ 85388

Kohl's Surprise Prasada Department & Clothing Store | Shop Kohl's
Store Hours:
Tuesday 9:00am - 9:00pm
Wednesday 9:00am - 9:00pm
Thursday 9:00am - 9:00pm
Friday 9:00am - 10:00pm
Saturday 9:00am - 10:00pm
Sunday 9:00am - 9:00pm
Monday 9:00am - 10:00pm
Store Services
  • In-Store Pickup
Store Features
  • Sephora
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Kohl's Surprise Prasada Department & Clothing Store

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FAQs

How do I make an Amazon return at Kohl's Surprise Prasada?

Unfortunately, Amazon Returns are not accepted at Kohl's Surprise Prasada. The Amazon Returns service is currently accepted at all Kohl’s stores (excluding Anchorage, Alaska).

Is there a Sephora inside the Kohl's Surprise Prasada store?

Yes. Inside our Sephora at Kohl's Surprise Prasada, you can expect the signature Sephora shopping experience with your favorite makeup, skincare, hair, and fragrance brands, as well as innovations in Clean beauty and self-care. Our Sephora-trained Beauty Advisors will also be available for personalized beauty consultations.

Can I return Sephora products at Kohl's Surprise Prasada?

We can only accept Sephora merchandise in new or gently used condition that was purchased through Kohls.com or a Sephora at Kohl's location. Returns without a receipt will not be accepted and must be returned within 60 days of purchase. Merchandise purchased at stand alone Sephora stores or Sephora.com cannot be returned at Kohl's. Likewise, merchandise purchased at a Sephora at Kohl's location cannot be returned to a stand alone Sephora store.

Can I return a purchase at Kohl's Surprise Prasada without a receipt?

We will accept most returns up to 180 days after the original purchase date, with or without a receipt. Some exceptions do apply with premium electronics and beauty products. Items purchased on Kohls.com can be returned at any Kohl’s store or by mail. Items purchased in-store must be returned to a Kohl’s store. We’re unable to process mail returns for in-store purchases.

What products are excluded from Kohl's coupons?

Certain brands and product categories sold at Kohl’s are not coupon eligible but you will still be able to earn and redeem Kohl’s Cash® and Kohl's Rewards® when purchasing them (with the exception of any Sephora at Kohl's merchandise, which is only eligible to earn Kohl's Rewards®). Products that are not coupon eligible can be found by clicking here.

How do I earn Kohl's Cash®?

You earn 5% Kohl's Rewards on every purchase, every day. Customers who use their Kohl’s Card along with Kohl’s Rewards earn 7.5% Kohl's Rewards on every purchase, every day (that's $7.50 for every $100 spent!)*. On the first day of the following month, your Kohl's Rewards balance is converted and issued in $5 Kohl's Cash increments. Rewards balances that don't convert into Kohl's Cash expire after one year. In addition, customers earn an additional $10 Kohl's Cash for every $50 you spend when you shop during a Kohl's Cash earn period (excludes Sephora purchases).

Does Kohl's Surprise Prasada offer price matching or price adjustments?

Yes; however, exclusions are not eligible for price match. Upon request, Kohl's stores may match a competitor's in-store price and will also match Kohls.com pricing (which sometimes varies from Kohl's store prices) on an identical item. You must print a copy of the competitor’s local ad showing an identical product you wish to purchase from Kohl’s. Kohl's stores do not price match competitors' online pricing.

Can I place an order online and pick it up at the Kohl's Surprise Prasada store?

Yes. Buy Online Pickup In Store and Free Ship to Store are currently available at all Kohl’s locations. However, these options are not available for every item on Kohls.com. You’ll need to select the fulfillment option while shopping or during the checkout process. All orders placed using BOPUS or Free Ship to Store that are not picked up within 7 days of the original purchase date will automatically be refunded and items will be placed back into inventory. Any Kohl’s Cash or Rewards that had been applied to the purchase, will have the value returned to you.

How will I know when my order is ready to be picked up?

Kohls.com orders placed using In-Store Pickup are fulfilled and ready to be picked up within 2 hours after the order is placed and available to pick up the same day, provided the order is placed at least 2 hours before store closing. You will receive an email from us once the order has been processed and fulfilled at the store. All orders can be picked up at the Customer Service desk. You should receive specific pickup instructions via email. Be sure to use the designated Store Pickup parking spot to help get your order quicker.

Is Kohl's Surprise Prasada currently hiring?

Please check our Kohl's Careers website for all current openings and apply online or inquire in-store about an application.